Shipping policy
Shipping Details
Last updated: July 31, 2026
At Pawlumin.store, we are committed to delivering your pet wellness products safely and promptly. Please review our shipping information below.
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Estimated Delivery
We offer the following shipping options:
- Standard Shipping: 5–8 business days
- Express Shipping: 2–3 business days
- International Shipping: 10–20 business days (varies by destination)
Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
3. Shipping Rates
Shipping rates are calculated at checkout based on your location and selected shipping method. We offer free standard shipping on orders over a qualifying amount as displayed at checkout.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
5. International Orders
International customers are responsible for any customs duties, taxes, or import fees imposed by their country. Pawlumin is not responsible for delays caused by customs processing.
6. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at support@Pawlumin.store. We will work with the carrier to resolve the issue as quickly as possible.
7. Incorrect Address
Please ensure your shipping address is correct at checkout. Pawlumin is not responsible for packages delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@Pawlumin.store.
8. Contact Us
For any shipping-related questions, please contact us at support@Pawlumin.store.